Do you want to expand your customer service team by adding a virtual employee, which can be easily maintained internally? We create intelligent chatbots that significantly improve customer service, using the Oswald chatbot platform, a venture of Raccoons Group.

As a partner of Oswald, we elevate chatbots to the next level by training the chatbot's intents and entities; writing the scenario's and test cases; integrating with external and third-party services and integrating the chatbot with the right channels (website, Facebook Messenger, Google Assistant...).

By developing your chatbot, we guarantee quick, smart replies to frequently asked questions, which lighten the workload of your employees. When your chatbot is up and running, the platform enables you to continue to improve your chatbot by analyzing metrics.

To discover the potential of combining the Oswald platform with RoboRana knowledge, contact us below!

Main screen Intents Maintain


Do you want to find out more about building chatbots?
Schedule a meeting below and let's connect!